This is the contact point between users and the areas that manage the information technology services offered by the university.  Our community includes licenciatura, master, and doctoral students, as well as online students and alumni.

 

The attention offered includes giving information, specialized advising, and answers to topics related to IT.  We also solve incidents related to such services in order to provide opportune and efficient solutions with issues related to

  • Technical assistance in the classroom
  • E-mail accounts
  • Printing services
  • Connectivity to the UDLAP network
  • Configuration and information for IT services
  • Laptop security
  • Other

On the other hand, it is possible to request infrastructure services, especially for community events using the “requirements” request.

 

In summary, our rationale is to support the university community to get the maximum benefit of the information resources offered by the institution.

Service Desk Business Hours

Monday to Friday from 7:00 to 20:00, and Saturday and Sunday from 8:00 to 13:00.

You may contact us via

Email service.desk@udlap.mx

Phone 222 2292127

Chat https://servicedeskweb.udlap.mx/whatsapp/ 

WhatsApp  222 739 41 86 

Facebook https://www.facebook.com/servicedeskudlap/

TEAMS (Microsoft) service.desk@udlap.mx

Web https://servicedeskweb.udlap.mx/

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